Category A: Compliant step-free access to all platform(s) — This is a Category B3 station: Step-free access to platform 1 (to London) via a ramp (less steep than a 1:10 gradient) from the station car park. Steps to platform 2 (towards Hertford North). The Assistance Meeting Point is to the left of the ticket machine, at the foot of the stairs to platform 1. · no lifts · passenger assistance available
Ticket office
No ticket office
Facilities
Ticket machines · Bus links · Cycle parking (10) · Car park (50 spaces)
Source: National Rail Knowledgebase· updated 2026-09-23