Category B3: step-free access only to some platforms — Step-free category B3 station. Ramp at up to 1:7 gradient to Platform 1 (for trains towards London). Steps to Platform 2 (for trains towards Basingstoke/ Alton). · no lifts · passenger assistance available
Ticket office
Mon–Fri 06:30–13:00 · Sat 08:10–15:00 · Sun Unavailable
Facilities
Ticket machines · Toilets (accessible) · Baby changing · Waiting room · Free Wi-Fi · Refreshments · Help points · Taxi rank · Bus links · Cycle parking (294) · Car park (533 spaces)
Source: National Rail Knowledgebase· updated 2026-10-19