Category A: Compliant step-free access to all platform(s) — Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre · lifts available · passenger assistance available
Ticket office
Mon–Fri 06:00–18:30 · Sat 08:45–18:30 · Sun 09:00–14:45
Facilities
Ticket machines · Toilets (accessible) · Baby changing · Free Wi-Fi · Refreshments · Shops · Help points · Taxi rank · Bus links · Cycle parking (52) · Car park (138 spaces)
Source: National Rail Knowledgebase· updated 2026-10-16