Category B1: (refer to quick reference guide) — This station has step free access to the single platform for trains towards both Marks Tey and Sudbury. However, visitors to the Museum should be aware that there is no step free access between the operational platform and the museum. For access arrangements to the museum please contact them direct… · no lifts · passenger assistance available
Ticket office
No ticket office
Facilities
Ticket machines · Help points · Cycle parking (4)
Source: National Rail Knowledgebase· updated 2026-08-04