Category A: Compliant step-free access to all platform(s) — Category A. Step free access to Platform 1 (to Chester) via a ramp with handrails from Corporation Street. Step free access to Platform 2 (to Holyhead) via a ramp from the station car park. A footbridge with steps and lifts connect both platforms · lifts available · passenger assistance available
Ticket office
Mon–Fri 07:30–15:45 · Sat 08:45–17:00 · Sun 09:50–17:20
Facilities
Ticket machines · Toilets (accessible) · Baby changing · Waiting room · Free Wi-Fi · Help points · Taxi rank · Bus links · Cycle parking (8) · Car park (65 spaces)
Source: National Rail Knowledgebase· updated 2026-09-23