Category B3: step-free access only to some platforms — This is a category B3 station. Step free access to platform 1 for services to London. There is no step free access to Platform 2. Step only access via footbridge to Platform 2 for services towards Ashford. · no lifts · passenger assistance available
Ticket office
No ticket office
Facilities
Ticket machines · Refreshments · Help points · Bus links · Cycle parking (8) · Car park (10 spaces)
Source: National Rail Knowledgebase· updated 2026-10-06