Category B3: step-free access only to some platforms — Category B Station Not suitable for wheelchairs: Step free access to Whitehaven platform enabling pushchairs and disabled to board on this platform easier. Access to Carlisle platform only by means of stepped footbridge. To find our more about travelling around this station, please see the 360 map… · no lifts · passenger assistance available
Ticket office
No ticket office
Facilities
Ticket machines · Free Wi-Fi · Bus links
Source: National Rail Knowledgebase· updated 2026-08-04