District Line: Severe delays due to an earlier signal fault at Mansion House. Tickets will be accepted on London buses, C2C, Elizabeth Line, DLR, South Western Railway and Mildmay Line.
Scheduled from the Network Rail timetable; status updates live as trains run.
Platform is operational until Darwin advertised platforms are enabled.
Station information
Address
Kew Gardens station, Station Approach, Kew, Greater London, TW9 3BZ
Managed by
London Underground · staffed: full time
Platforms
2 · minimum connection time 5 min
Step-free access
Category B2: (refer to quick reference guide) — Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond. · no lifts · passenger assistance available
Ticket office
No ticket office
Facilities
Ticket machines · Toilets · Free Wi-Fi · Refreshments · Shops · Help points · Bus links · Underground
Source: National Rail Knowledgebase· updated 2026-08-04