Category A: Compliant step-free access to all platform(s) — A lift is available to platform 2 (trains towards Southend). Step free access to platform 1 (towards Fenchurch Street), is via the Docklands Light Railway and connecting bridge. · lifts available · passenger assistance available
Ticket office
Mon–Fri 07:00–10:35, 16:10–19:45 · Sat 08:45–12:45 · Sun Unavailable
Facilities
Ticket machines · Free Wi-Fi · Shops · Help points · Bus links · Underground
Source: National Rail Knowledgebase· updated 2026-09-23