Category B2: (refer to quick reference guide) — Step-free category B2 Station - Platform 1 (trains to London) is fully accessible from the main station entrance. Platform 2 is accessible by either a footbridge 51 steps or a steeply sloped path from Warren Lane. · no lifts · passenger assistance available
Ticket office
Mon–Fri 06:10–13:05 · Sat 08:00–14:00 · Sun Unavailable
Facilities
Ticket machines · Toilets (accessible) · Free Wi-Fi · Refreshments · Help points · Taxi rank · Bus links · Cycle parking (96) · Car park (174 spaces)
Source: National Rail Knowledgebase· updated 2026-10-19