Category B3: step-free access only to some platforms — This is a category B3 station. Step free access to platform 1 for services to Paddock Wood from the car park. There is no step free access to Platform 2. Step access only via footbridge to platform 2 for services towards Strood. Unstaffed station. · no lifts · passenger assistance available
Ticket office
No ticket office
Facilities
Ticket machines · Help points · Bus links · Cycle parking (10) · Car park (16 spaces)
Source: National Rail Knowledgebase· updated 2026-10-06